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As you may have heard, the TalkTalk Group recently bought Tiscali and
I'm writing to personally welcome you. I'd also like to explain what's
going to happen over the next few months.
Firstly, I'd just like to assure you that your existing connection,
phone number and email address (if you have one) will stay the same.
Your username and password will also remain unchanged - and if you
need to contact the support teams you will call the same numbers as
always.
Things are about to get brighter.
We'll begin moving your service onto the TalkTalk network and brand
over the coming months - so you'll start to experience the benefits of
being part of Britain's leading value phone and broadband provider.
We've invested hundreds of millions of pounds to create our own Next
Generation Network - now Britain's largest - to ensure a quick and
reliable service for our customers. And I'm delighted to tell you that
we've just completed some upgrade work, so you may already have
noticed increased browsing and download speeds.
We also know that customer service is very important to you and we're
dedicated to providing you with the best support, online and by phone. |